Privacy Policy

1. Information We Collect

a. Personal Information

We may collect the following personal information when you place an order, create an account, or contact us:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment-related information (processed securely via third-party payment gateways)

Note: We do not store your card or UPI details.

b. Non-Personal Information

We may automatically collect non-personal data such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website

This data helps us analyze trends and improve user experience.

c. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality
• Remember user preferences
• Analyze traffic and performance

You may manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information collected to:

• Process orders, payments, and deliveries
• Communicate order updates and customer support responses
• Send promotional messages and offers (only with your consent)
• Improve our products, services, and website performance
• Prevent fraud, misuse, and unauthorized access
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

• Trusted logistics partners for order delivery
• Payment gateways for secure transaction processing
• Service providers assisting in website analytics or customer support
• Government or legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Data loss or misuse
• Alteration or disclosure

While we strive to protect your data, no method of transmission over the internet is completely secure.

5. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal requirements)
• Opt out of promotional emails or messages at any time

To exercise these rights, contact us at support@glanzcostumes.com. We aim to respond within 15 working days.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders and services
• Meet legal, accounting, and regulatory obligations
• Resolve disputes or enforce agreements

7. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.