Terms and Conditions

1. Definitions

• "Company," "We," "Us," "Our" refers to Glanz Costumes.
• "User," "You," "Customer" refers to any person accessing or using our platform.
• "Products" refers to costumes, accessories, and related items sold on our platform.

2. Eligibility to Use

• You must be at least 18 years of age or accessing the platform under the supervision of a legal guardian.
• By placing an order, you confirm that the information provided by you is accurate and complete.

3. Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials.
• Glanz Costumes shall not be liable for any loss arising from unauthorized use of your account.
• We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

4. Product Information & Accuracy

• We strive to display accurate product descriptions, images, sizing details, and prices.
• However, slight variations in color, design, or appearance may occur due to lighting, photography, or display settings.
• Glanz Costumes does not guarantee that all product descriptions or content are error-free.

5. Pricing & Availability

• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.
• Prices and availability are subject to change without prior notice.
• In the event of a pricing or stock error, we reserve the right to cancel the order and issue a refund.

6. Order Acceptance & Cancellation

• Orders are considered confirmed only after successful payment and order confirmation.
• We reserve the right to cancel any order due to: Payment issues, Stock unavailability, Suspected fraudulent activity.
• Cancellation and refunds are governed by our Cancellation Policy and Return & Refund Policy.

7. Payments

• Payments must be made through authorized payment gateways available on the platform.
• Glanz Costumes is not responsible for payment failures caused by banks, gateways, or third-party service providers.
• Failed or unauthorized transactions will result in order cancellation.

8. Shipping & Delivery

• Shipping timelines are estimates and may vary due to logistics or external factors.
• Delivery terms are governed by our Shipping & Delivery Policy.

9. Intellectual Property

• All content on this platform, including logos, images, text, designs, and graphics, is the intellectual property of Glanz Costumes.
• You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. Prohibited Activities

You agree not to:

• Use the platform for unlawful or fraudulent purposes
• Attempt to hack, disrupt, or compromise website security
• Misuse promotional offers or discount codes
• Upload false, misleading, or harmful content

11. User Conduct & Reviews

• Users may submit reviews or feedback, provided they are honest and non-offensive.
• Glanz Costumes reserves the right to remove reviews that are abusive, misleading, or violate laws.

12. Limitation of Liability

Glanz Costumes shall not be liable for indirect, incidental, or consequential damages arising from:

• Use or inability to use the platform
• Delayed deliveries
• Third-party service failures

Our maximum liability shall not exceed the value of the product purchased.

13. Indemnification

You agree to indemnify and hold Glanz Costumes harmless from any claims, damages, or losses arising from your violation of these Terms or misuse of the platform.

14. Force Majeure

Glanz Costumes shall not be held responsible for failure or delay in performance due to events beyond reasonable control, including natural disasters, strikes, pandemics, or government restrictions.

15. Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India.
• All disputes shall be subject to the exclusive jurisdiction of courts in Thiruvananthapuram, Kerala, India.

16. Modifications to Terms

• Glanz Costumes reserves the right to modify these Terms at any time.
• Continued use of the platform after updates constitutes acceptance of the revised Terms.